CANCELLATION POLICY: Please check your order over carefully!! Orders MUST be cancelled via telephone to 330.467.1637 within 1 hour (60 minutes) after placing the order. We cannot cancel an order after it has been processed and sent to production. NO EXCEPTIONS!!!

PRICE COMMITMENT: Prices on our website are representative of the cost of an item as it stands at the time of publishing. PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. If the website displays an incorrect price, we reserve the right to cancel your order and provide a refund.

PAYMENT OPTIONS: Payment is expected at the time you place your order. Smellnoevil.net accepts Visa, Mastercard & American Express and purchases will appear on your statement as: SMELL NO EVIL, LTD.

Please note that most products are "Made To Order". Therefore, we process all payment for orders BEFORE production begins. The order processing date has nothing to do with the shipping date. (Please see SHIPPING & DELIVERY for estimated lead time).

SmellNoEvil.net takes your security online seriously, for this reason, all credit card information is encrypted. We take additional steps in credit card processing to ensure that fraudulent transactions do not occur. You understand and accept that should such a situation occur, SmellNoEvil.net reserves the right to REFUSE any future orders from you, your company, your representatives, and assigns.

DOMESTIC SHIPPING & DELIVERY: MOST orders will be shipped 48-72 hours from the time we receive your order. We ship FOB Peninsula, Ohio via UPS. Orders shipping to Alaska and Hawaii or MILITARY ADDRESSES as well as ALL TEETH WHITENING PRODUCTS will be shipped USPS Priority. (Priority Mail charges include insurance and delivery confirmation). Out of stock items are sometimes experienced....Please see BACKORDER section for further information regarding this issue. Orders shipping UPS do not ship/deliver on Saturday, Sunday or Holidays. Your total delivery time is our processing time plus shipping time.

SHIPPING TO CANADA: MOST orders will be shipped 48-72 hours from the time we receive your order. We ship FOB Peninsula, Ohio via UPS Standard to Canada. ALL TEETH WHITENING PRODUCTS will be shipped USPS Priority. (Priority Mail charges include insurance and delivery confirmation). There will be a $5.00 handling charge on all international orders in addition to the shipping fee charged by the carrier. SmellNoEvil.net will not be responsible for any duties, taxes, brokerage fees.

RETURNS: Due to the customized and personal nature of the products we sell, we will ONLY accept returns for damaged or defective product caused by OUR manufacturing error. SmellNoEvil.net must be contacted within 3 days of receipt of the order. A return authorization number MUST accompany all returns. We cannot accept returns of ANY Bath & Body Products, Linen Spray Products or Teeth Whitening Products.

If the wrong item is sent to you, we request that you return the item to us after notification. Do not return items to us without prior authorization. Notification must be made within 3 days of receipt of order. When returning items, Orders MUST be SHIPPED UPS, FedEx or USPS WITH TRACKING SERVICE AND INSURED. We are not responsible for shipping delays and cannot reimburse for shipping expenses. Orders must be returned within 10 days of Customer receipt. You will be charged for the entire order if items are returned after 10 days and/or in less than perfect condition. Returns may be subject to a 25% restocking charge. Any items returned after this date will not be credited. Damaged items may not be returned.

As per our terms and conditions, once a package has been accepted by the receiver, we can no longer vouch for the sanitation of the contents. Therefore, we do not accept product returns or exchanges for ANY custom products. ORDERS RETURNED WITHOUT PRIOR AUTHORIZATION WILL BE REFUSED

TAXES: OHIO residents will be charged 6.5% Sales Tax

REFUSED/MISDIRECTED SHIPMENTS: We charge a 25% restocking fee for shipments refused, not accepted, not claimed or returned to us by the shipper (an unauthorized return). If your shipment is misdirected due to shipping address error (incorrect ship-to address), UPS charges us a $5.00 per box charge which SmellNoEvil.net will pass along to you.

DAMAGED SHIPMENTS: Please check your shipment for external damage before accepting it (you MUST bring the damage to the attention of your shipper). If the package is damaged DO NOT ACCEPT IT. In case of internal damage be sure to save all packaging and containers, as they will be needed for damage inspection. All items leave us in excellent condition and responsibility for the packages ends when it leaves our hands. IT IS YOUR RESPONSIBILITY to file a claim with the SHIPPER (UPS) 1-800-744-7877 within 48 hours of receipt of your package.

TYPO'S, ERRORS & INACCURACIES: SmellNoEvil.net is not responsible for any inaccuracies, typographical errors or omissions contained within its website. We can only apologize for any inconvenience.

PRIVACY POLICY: You are 100% guaranteed that your name, address, and email is protected. We do not sell customer information to third parties. We do not automatically collect personally identifiable information about you such as name, address, phone number or e-mail address for this purpose. Typing this information in a form to buy our products is information we will use to process your order but we do not share this information with any other companies and your personal information is kept strictly confidential.


USER AGREEMENT

THIS WEB SITE IS PROVIDED TO YOU FREE OF CHARGE, "AS IS," BY SMELLNOEVIL.NET AND BY USING THE INFORMATION AND SERVICES AVAILABLE THROUGH THIS WEB SITE, YOU AGREE TO THE TERMS AND CONDITIONS CONTAINED HEREIN.

SMELLNOEVIL.NET RESERVES THE RIGHT TO UPDATE PRODUCT PRICES AT ANY TIME, FOR ANY REASON. WHILE WE STRIVE TO MAINTAIN ACCURATE AND TIMELY PRICE INFORMATION, WE ARE NOT ULTIMATELY RESPONSIBLE FOR ERRORS, OMISSIONS, OR OTHERWISE INACCURATE PRICES ON THE WEBSITE. THE FINAL AMOUNT OF MONEY DUE PER ORDER IS ALWAYS DETERMINED AT CHECKOUT TIME, NOT DURING SHOPPING CART SELECTION. FOR EXAMPLE, CUSTOMERS MAY PUT PRODUCTS INTO THE SHOPPING CART DURING A SALE, BUT MAY CHOOSE TO POSTPONE THEIR FINAL CHECKOUT UNTIL LATER. THE CUSTOMER IS ALWAYS RESPONSIBLE FOR THE MOST RECENT PRODUCT PRICE, EVEN IF THEIR SELECTED PRODUCTS ARE NO LONGER ON SALE AT CHECKOUT TIME. THE CUSTOMER, LIKEWISE, ASSUMES RESPONSIBILITY FOR ANY MISSED DISCOUNTS, FOR ANY REASON, DUE TO PRICE CHANGES THAT MAY OCCUR BETWEEN PRODUCT SELECTION AND FINAL CHECKOUT, WHATEVER THAT DURATION MAY BE.

THE INFORMATION AND SERVICES AVAILABLE TO YOU ON THIS WEB SITE MAY CONTAIN ERRORS AND THE SITE IS SUBJECT TO PERIODS OF INTERRUPTION. WHILE SMELLNOEVIL.NET DOES ITS BEST TO MAINTAIN THE INFORMATION AND SERVICES IT OFFERS ON THE WEB SITE, IT CANNOT BE HELD RESPONSIBLE FOR ANY ERRORS, DEFECTS, LOST PROFITS, OR OTHER CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THIS WEB SITE.

SMELLNOEVIL.NET PROVIDES THE INFORMATION AND SERVICES AVAILABLE ON THIS WEB SITE "AS IS," WITH NO WARRANTIES WHATSOEVER. ALL EXPRESS WARRANTIES AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE HEREBY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. IN NO EVENT SHALL SMELLNOEVIL.NET BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL AND EXEMPLARY DAMAGES, OR ANY DAMAGES WHATSOEVER, ARISING FROM THE USE OR PERFORMANCE OF THIS WEB SITE OR FROM ANY INFORMATION, SERVICES OR PRODUCTS OBTAINED THROUGH THIS WEB SITE, EVEN IF SMELLNOEVIL.NET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IF YOU ARE DISSATISFIED WITH THIS WEB SITE, OR ANY PORTION THEREOF, YOUR EXCLUSIVE REMEDY SHALL BE TO CEASE USING THE WEB SITE.